Want to learn more about eCommerce integration, features, billing or troubleshooting?
What are protection plans / extended warranties?
How much does Clyde cost?
Why does Clyde have multiple insurance partners?
How long does it take to integrate Clyde?
How should I talk about Clyde on my store?
How does Clyde interact with my customers?
Who is Clyde?
I want to learn more, who can I speak with?
Is Clyde hiring?
Our job is to help businesses close the loyalty loop by innovating how product protection plans are bought, sold and used. If you want to help, here are some roles we’re hiring for.
A member of our team is always waiting to chat! Contact us at here or use the live chat function in the bottom right of this page.
Clyde is a team of customer-focused innovators backed by some of the industry’s leading tech investors. Together we’re making product protection plans work better for everyone—businesses, customers, and insurance companies. Learn more about us here.
You decide how to ask your customers to purchase protection — either through a modal pop-up, on the product page, or in the cart.
Once a customer purchases protection, Clyde automatically emails them with information about their contract, referencing the store they bought it from and the product. They can access the full terms and conditions at hiclyde.com.
Because service contracts, extended warranties, and "protection" are insurance products, there are specific ways in which Clyde's partners are required to advertise and talk about them. You can read more about this in our documentation.
When you agree to use Clyde and sign our terms and conditions, your business agrees to not represent the sale of contracts in any way that might misrepresent the offering.
Our app integrates with your website—or at the sales counter—in minutes. You run your store exactly as normal, and we handle every aspect of your protection plan offering. You use our dashboard to set your offerings to Autopilot and we’ll constantly optimize their price to increase your conversions and margin.
Rather than working with an exclusive partner, we partner with multiple insurers. This lets us cover the widest range of products and offer your customers the best service and protection.
Clyde is free to download from the Shopify and Magento app stores. Clyde charges you once a month for the cost of the insurer's premium and our platform fee — reach out to firstname.lastname@example.org to learn more.
When a protection plan is sold, you collect the full sale price, including the insurer's premium and your margin. In order to work with our insurance partners, Clyde charges your account once a month for the value of your premiums sold. You always keep 100% of your margin, the extra revenue you make on top of the premium.
Protection plans are a great way for your customers to protect their products from expensive repairs or replacement of their purchases.
Product protection plans, aka extended warranties, extended service plans, or extended service contracts, provide customers with coverage beyond any manufacturer’s warranty. Terms of a warranty vary based on the product, but most cover mechanical or electrical failure, and many of Clyde’s programs include protection from accidental damage from handling (ADH) as well. Protection plans terms are typically anywhere from 1 to 5 years.