In all the moments when a customer’s brand loyalty hangs in the balance, Clyde is there to close the loop on a first purchase, to turn a broken product into a lifelong customer, to help businesses inspire long term confidence in their brand, and to help people confidently use the things they love.
Clyde empowers your customers to manage the life cycle of the products they've purchased. The customer dashboard gives an all-in-one view of protected products and enables customers to view contracts, file claims, or buy coverage on eligible items.
When a customer takes post-purchase action we return this information directly to your business dashboard. You're always in the loop on how your customers grow with their (your) products.
When a customer purchases a Clyde contract they get instant access to a personalized dashboard. Here they can review products they've bought, buy product protection if they haven't done so, view easy to understand terms and conditions, file a claim, and track its progress.Learn about our coverage optionsLearn about our merchant platform
When your customer purchases coverage, Clyde instantly sends them their contract info with a link to hiclyde.com. Here, they can view their products, buy coverage, and file claims.
Clyde sends emails to contract owners every 6-months reminding them about coverage benefits and how to file a claim. In the customer dashboard, they can see how long is left before the end of their coverage.
Customers can file a claim or renew their contract through their dashboard. Clyde offers auto-adjudication, or real-time claims decisions. Our auto-resolution capabilities provide multiple ways of claim fulfillment.
Clyde's customer dashboard is the easiest way for an end-customer to view their protection plan, file claims, and understand their product's history. In the customer dashboard your customers can:
Clyde summarizes terms and conditions into bullet points and summary value propositions. Retailers can customize this content from their dashboard using Clyde's modular content system. Never miss an opportunity to show value. Tailor your bullet points and value props to the tone of your customer and company style.
Clyde pre-fills your customers claims reports to make filing easy and accurate. We send reminders to your customers every other month that they purchased a contract and can file a claim instantly on their Clyde account.